Telco Solution Consultant/USA

Permanent employee, Full-time · Several Locations

Your mission

As a Solution Consultant in the presales team, you will play a pivotal role in bridging the gap between customer needs and our solutions. You will engage with telecom clients, understand their technical and business challenges, design tailored solutions, and showcase how our offerings can deliver value. This role requires strong technical expertise, exceptional communication skills, and deep knowledge of the telecom industry.

Key Responsibilities:

Customer Engagement:
- Collaborate with telecom customers to gather business and technical requirements.
- Act as a trusted advisor by understanding their challenges and aligning them with our solutions.
Solution Design & Demonstration:
- Design customized solutions leveraging our software and services portfolio.
- Prepare and deliver engaging presentations, demonstrations, and proof-of-concepts (POCs).
- Develop high-level solution architectures and workflows tailored to customer needs.
Lead POCs, Proof of Value (POVs) and Trials:
- Project manage the technical sales activities, including scoping POCs, POVs and Trials
- Support, drive and lead pre-sales technical activities and pilots, including but not limited to data collection for samples and project data, data analysis, on-the-job mentoring and report preparation
- Drive the customer to expedite the process
- Create and maintain all the technical solution documentation, as well as the technical project documentation for the customer
- Present the results and findings, to mid-management and engineering level audiences
Technical Expertise & Support:
- Respond to RFPs/RFIs by providing technical content, solution descriptions, and value propositions.
- Collaborate with product and engineering teams to address technical queries and incorporate customer feedback into product roadmaps.
Sales Enablement:
- Partner with sales teams to craft winning strategies for deals.
- Identify upselling or cross-selling opportunities during customer interactions.
- Prepare compelling business cases, ROI analyses, and technical documentation.
Market Intelligence:
- Stay updated on industry trends, competitors, and emerging technologies in the telecom domain.
- Share insights with internal teams to maintain competitive positioning.

Your profile

Education & Experience:

Bachelor's or Master’s degree in Computer Science, Telecommunications, or a related field.
5+ years of experience in a technical presales or solution consulting role, preferably in the telecom software space.

Technical Skills:

Strong understanding of telecom technologies such as OSS/BSS, 5G, IoT, SDN/NFV, cloud-native platforms, and APIs.
Experience with software solutions like billing, CRM, customer experience management, or network analytics.
Proficiency in presenting technical concepts to both technical and non-technical stakeholders.
Familiarity with software architectures (e.g., microservices, SaaS, PaaS) and integration frameworks.

Business & Interpersonal Skills:

Ability to understand customer business drivers and translate them into technical solutions.
Exceptional communication and presentation skills with a flair for storytelling.
Strong negotiation and relationship-building abilities.
Proactive, self-motivated, and capable of managing multiple opportunities simultaneously.

Tools & Methodologies:

Hands-on experience with tools like Zoho/ Salesforce, Jira, or equivalent CRM and project management platforms.
Knowledge of telecom-specific modeling tools (TM Forum standards like SID or eTOM) or scripting languages (Python, JavaScript) is a plus.

Other Qualifications:

Willingness to travel to customer locations as needed.
Industry certifications (e.g., TM Forum, AWS, Azure, or telecom-related) are advantageous.

Why us?

Tupl is a tech company which mission is to become the global leader in Intelligent Process Automation (IPA). With our AI Engine approach, we can deliver solutions that do not rely purely on code, and are therefore faster, more adaptable, and easier to maintain. You will have:
A unique opportunity to grow your professional career by helping us in the continued success of our business transformation software with teams in USA and Spain

Disclaimer
Tupl is committed to a diverse and inclusive workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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We are looking forward to hearing from you!

Thank you for your interest in Tupl. Please fill out the following short form. Should you have difficulties with the upload of your data, please send an email to beatriz.garcia@tupl.com