Your mission
Based in Dallas. Important: This job offer is intended only for candidates who have legal authorization to work in US and are able to perform their duties from Dallas. Unfortunately, we cannot consider applications that do not meet this requirement.
We are seeking a Business Process Automation Consultant to join our team at a leading telecommunications operator. In this role, you will lead end-to-end analysis of customer and network operational processes, identify value opportunities, and define transformation strategies through intelligent automation.
• Conduct deep diagnostics of operational processes to identify inefficiencies and automation opportunities
• Design and lead change management process to ensure the adoption of the automations in the operational processes
• Design and lead the implementation of the technical solutions for the customers (by SW and by AI agents)
• Map complex workflows and define detailed requirements for automation solutions
• Lead transformation initiatives from conceptualization through implementation and go-live
• Collaborate with technical teams to ensure solutions meet business objectives
• Support the development and communication of business case jointly with the client (cost reduction, time acceleration, quality enhancement) and follow up the measuring of the impact after deployment
• Act as a bridge between business stakeholders and technology teams
Your profile
• Minimum 5 years of experience in process automation and transformation projects at T-Mobile or equivalent tier-1 operators
• Experience with software & data engineering, including architecture, technology, design and technical implementation best practices
• Track record at a technology and transformation consulting firm (Accenture, Deloitte, PwC, Capgemini, or similar)
• Deep knowledge of telecom processes and frameworks such as: Customer Care, CEM, NOC and RAN Operations
• Ability to perform impact analysis, process mapping, and technical requirements definition
• Strong communication skills across multiple organizational levels
• Results-oriented mindset with focus on business value
Valued Plus
• Experience with governed, hybrid automation architectures that combine agentic reasoning with deterministic, rules-based execution—the approach that delivers production-grade reliability in complex operational environments
• Experience with other process automation platforms (RPA, iPaaS, workflow engines)
• Relevant certifications in automation, consulting, or digital transformation
• Direct experience with network optimization and RAN automation workflows
Location: Dallas, TX
Why us?
In Tupl you'll find:- A real opportunity to grow your professional career.
- An international team based in the USA and Spain.
- Flexible working hours and a culture that values work-life balance.
- A collaborative and open team culture where your ideas matter.
- Exposure to cutting-edge technologies and diverse use cases.
- 24 Paid time off per year.
- Premium Medical Insurance for the employee and family.
- Retirement and Pension Plans.
Tupl is a tech company on a mission to become the global leader in Intelligent Process Automation (IPA). Our platform allows businesses to automate complex technical operations using AI-driven workflows — faster, more adaptable, and easier to maintain than traditional code-heavy approaches.We work closely with global leaders in the telecom industry (and beyond), and we’re growing fast.Diversity StatementTupl is committed to building a diverse and inclusive workplace. We do not discriminate based on race, religion, gender identity, sexual orientation, age, disability, or background.Ready to take your next step in tech?
If you’re curious, motivated, and excited about growing with a supportive and forward-thinking team — we’d love to meet you! 